RISK MANAGEMENT

At this stage, RUDDER will undertake a thorough assessment of clients’ existing insurance portfolio to establish its adequacy, relevance or otherwise and recommend appropriate solutions to ensure efficiency and effectiveness. Our assessment will ascertain the following:

• Adequate sums insured reflective of current market prices.
• Appropriateness of the insured perils.
• If the premiums paid are commensurate to the risk exposure.

RISK MANAGEMENT AND ADVISORY SERVICES

We work closely with our clients to identify their risks exposures so as to propose appropriate solutions to them.

Beyond this we also organise educative programs on risk mitigation process/procedures. By so doing our clients are able to effectively manage and improve their risks thereby significantly reducing cost of transferring the identified insurable risks.

We handle all the administrative aspects of our client’s portfolio. At Rudder we believe that by effectively managing your risks we give clients the opportunity to concentrate on their core businesses thus ensuring utmost profitability for their business.

CLAIMS MANAGEMENT AND ADVOCACY

Claim management is one of the two principal pillars on which the business of insurance rests and it is the responsibility of Rudder to assist clients in claims management and practice. The professional services available at Rudder will be deployed to your advantage so as to:

• Identify risk trends, recommend structures that will seek to improve and minimize risk exposures and subsequently result in the reduction in insurance premiums;
• Develop mechanisms for collecting, collating and analysing emerging claims experience to serve as the basis for the company’s negotiations with Insurance companies at the time of policy renewal;
• Liaise with insurers till the final claim settlement cheque is received.

CUSTOMER SERVICE

At rudder our customers are the heart of our business; we aim at creating an exceptional customer experience for all our clients. We ensure the maintenance of a hot communication channel through which clients’ interests are routed to ensure timely delivery of service.